Hotel Chocolat Reviews

For returns at Hotel Chocolat, if a customer wishes to return the Velvetiser, they are advised to go through all the troubleshooting tips provided by the company before contacting them. If the machine still doesn't work or if the customer still wishes to return it, they can email the company at usahelp@hotelchocolat.com. The company will then guide the customer on what to do next. If a faulty Velvetiser needs to be disposed of, it can be done for free at a local recycling center.

Regarding the shipping policy, specific details could not be found. However, it was noted that shipping is calculated at checkout when purchasing a Velvetiser. It's also worth noting that free next-day shipping is available on eligible orders over $35 at Walmart for Hotel Chocolat products.

Please note that this information might have changed, and it's always a good idea to check the official website for the most accurate and up-to-date information.

At Hotel Chocolat, the Velvetiser Hot Chocolate Flakes and various other hot chocolate flakes such as Classic 70% Hot Chocolate Flakes, Salted Caramel Hot Chocolate Flakes, Milky 50% Hot Chocolate Flakes, and Peppermint Dark Hot Chocolate Flakes are priced at $22.50. The Velvetiser Starter Kit is available for $180.00. Other products like the Ceramic Podcups are priced at $40.00 and the Charcoal Velvetiser is available for $150.00. There are also Cream Liqueurs available, but the prices for these are not specified. Prices for other items range from less than £10 to more than £50. Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Hotel Chocolat offers a wide range of products and services. The popular products include Velvetiser Hot Chocolate Flakes, Velvetised Liqueurs, Caffè Latte Mocha Flakes, Caramel Latte Mocha Flakes, and Ceramic Podcups. They also have a Velvetiser Starter Kit. The Charcoal Velvetiser and Copper Velvetiser are among the best sellers.

In addition to these, they offer Chocolate Latte Mocha Flakes, Classic 70% Hot Chocolate Flakes, and Dark 85% Hot Chocolate Flakes. They also have a variety of Hot Chocolate Flakes such as Banoffee Pie, Caramelised Pineapple, and Hazelnut Praline.

The company also provides a chocolate subscription service. This service allows customers to receive their favorite chocolates on a regular basis.

In terms of clothing, they offer a Cropped Women's Sweatshirt. For gift options, they provide a Hotel Chocolat Gift Card.

They also have a range of cream liqueurs which are world spirit award winners. These include Chocolate Velvetised Cream Liqueur and Espresso Martini Velvetised Cream Liqueur.

Please note that some products may be out of stock from time to time. For the most accurate and up-to-date information, it is recommended to visit the official Hotel Chocolat website.

Yes, credit card payments are accepted on Hotelchocolat.com. The site accepts Visa, MasterCard, Amex, and Maestro. Other payment methods include PayPal and Klarna. Please note that available payment methods may vary depending on the region. It's always a good idea to check the most up-to-date information on the website.

Hotelchocolat.com accepts the following payment methods: Visa, MasterCard, Amex, Maestro, PayPal, and Klarna.

Yes, Hotel Chocolat products do come with a warranty. For instance, the Velvetiser has a 12-month warranty that is valid from the date of purchase. This warranty covers full parts and labour. To activate the warranty, one needs to register the Velvetiser. In addition to this, all purchases are covered by the No Excuses Guarantee. If a customer is not 100% happy with the products or if an important delivery date is missed, Hotel Chocolat guarantees to put it right immediately by refunding, replacing, or issuing a Gift Card as appropriate. If there's any issue during the warranty period, Hotel Chocolat is more than happy to troubleshoot and send out replacement components or a replacement for the Velvetiser.

For online orders, Hotel Chocolat accepts Visa, Mastercard, Maestro, American Express, Klarna and PayPal. For orders placed over the telephone, they accept Visa, Mastercard, Maestro and American Express.

If you're not 100% happy with their products or if they miss an important delivery date, they will immediately put it right for you by refunding, replacing or issuing you with a Gift Card.

No, Hotel Chocolat has currently suspended all international deliveries until further notice.

Hotel Chocolat offers UK Standard Delivery for £3.95 for one item or £4.95 for two or more items. Next Day Delivery is available for £4.95 for one item or £5.95 for two or more items. UK Saturday Delivery is also available for £6.95 for one item or £8.95 for two or more items.